Please note that different terms and conditions apply depending on whether you sign up for membership (Section A below) or elect to purchase Sessions on a Pay-As-You-Go basis or by using the a Rec Club Gift Card.
In these Terms “we”, ”us”, ”our” means Paramount Recreation Club. And “you”, “your”, “yours” means you, the client.
A. Terms & Conditions – For customers wishing to purchase memberships
Please read these Terms carefully before signing up for memberships. By signing up for membership you are confirming that you have read the Terms and agree to be bound by them. Section A of these Terms constitutes a membership contract between you and us.
DATA PROTECTION NOTICE: We will use your personal details and information to provide you with use of our services and facilities, to administer and maintain our membership records, to process your application and payments, to verify your identity and to carry out market research. We may keep your information for a reasonable period for these purposes. We may share your information with our service providers in order to provide you with theParamount Recreation Club services, and with other third parties to comply with our legal or regulatory obligations, for the prevention of fraud or other crimes, and in the case of medical emergencies. If your personal details change, if you change your mind about how you wish to be contacted, or if you have any queries about how we use your information, please let us know by contacting firstname.lastname@example.org. You hereby consent to the use of your information, including sensitive personal data relating to your health and fitness, for the reasons and in the manner set out above.
All Sessions provided at our premises or by us under the Paramount Recreation Club brand are supplied byParamount Recreation Club Pty Ltd, trading asParamount Recreation Club, (whose registered office is 55 Brisbane Street, Surry Hills, Sydney and whose ABN is 87 623 379 466), subject in each case to the following express Terms.
2. Membership Contract Period
Memberships payments are debited from your card fortnightly. The contract is for a minimum period of 8 fortnightly payments. After the minimum contract period ends, you will continue to be debited unless you contact us to cancel them. All adjustments, suspensions and cancellation requests must be emailed 7 days in advance. Please note, the minimum suspension period is 7 days. Correspondence and account adjustments should be emailed to email@example.com.
3. Booking Classes
So that we can better focus on you, we keep most of our class sizes small and highly recommend that you pre-book online for all classes, particular for popular and peak time classes. Online pre-bookings open 7 days before the class and our cancellation policy (see below) has been designed to ensure that everyone has a chance to attend the classes they want to. Bookings for classes can be made up to 14 days in advance. Bookings and payment can be made: (i) via the online timetable on our website; (ii) via an email to any of our studios; (iii) over the phone; or (iv) in person at our premises. It is your responsibility to ensure that you have made your booking and (where relevant) submitted payment correctly.
4. Changing or cancelling your booking and no-shows
For pre-booked classes, we accept cancellations up to 2 hours prior to the beginning of the class. If you fail to attend, you will automatically be charged a $35 no-show fee. 10 Pass holders will lose a class.
5. If we cancel your booking
In the event that we cancel a Session that you have booked, we will make reasonable efforts to contact you by email or telephone to let you know. We will offer you the option of being transferred to another equivalent Session at an alternative date and time (subject to availability). Where a Session is not included as part of your membership, we will re-credit you.
6. Class Booking Confirmation
Your booking of a class is not complete until you have received a booking confirmation from us. Please make sure you receive a booking confirmation before you attend the class. If you do not receive confirmation please contact us by phone, email or in person through the receptionist on duty at our premises at which the Session is scheduled to occur. Session prices are subject to change at any time before we accept your booking. All Sessions are offered by us subject to availability. We do not guarantee availability of a Session at any time.
7. Lateness Policy
We operate a policy which prevents you taking part in a Session if you are more than 10 minutes late for the relevant Session. This policy is in place to prevent injury and to be mindful of the teacher and other participants in the Session. Where you are not permitted to join a Session because of your late arrival it shall be classed as a no-show for the purposes of clause 4.
We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable, or for loss or damage which is your own fault or which is attributed to a third party unconnected with the provision of our services. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we accepted your order.
We do not in any way exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation or for any breach of any terms implied by law.
9. Membership Fee Changes
We reserve the right to review and change membership fees, session and class fees periodically.
10. Non-payment of membership fees
If your membership fees become overdue, we reserve the right to refuse you entry into our premises, Sessions and/or other Paramount Recreation Club events until the overdue sums are paid in full. Should you default on payments to us, we reserve the right to notify the default to a credit reference agency or other third party as part of our efforts to obtain payment from you.
11. Cancellation of membership
All adjustments, suspensions and cancellation requests must be emailed seven days in advance. Please note, the minimum suspension period is seven days. Correspondence and account adjustments should be emailed to firstname.lastname@example.org.
12. How you should contact us
Any written notice or completed form (e.g. Request to Freeze Membership) should be emailed to email@example.com or given in person to the receptionist on duty at our premises. You may change or cancel a class booking by phone, email (to any of our studios) or in person at our premises.
13. Force majeure
We shall not be liable to you or deemed to be in breach of these Terms by reason of any delay in performing or any failure to perform any of our obligations in relation to these Terms if the delay was due to any cause beyond our reasonable control, including, but not limited to, acts of god, terrorism, explosion, flood, storm, fire, war or threat of war, riot, sabotage, insurrection, civil disturbance, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any government, parliamentary or local authority, strikes, lockouts or other industrial action or trade disputes (whether involving our employees or those of any third party), IT system failures, viruses, difficulties in obtaining raw materials, labour, fuel, parts or machinery, power failure or breakdown in machinery.
No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver, to be effective, must be in writing.
If any part of these Terms is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part will be severed from these Terms, the remainder of which will continue to be valid and enforceable to the fullest extent permitted by law.
16. Entire agreement
These Terms together with our disclaimer and any policies we have in force from time to time constitute the entire agreement between us and you and shall have effect to the exclusion of any other memorandum, agreement,\ or understanding of any kind, whether oral or written, between us and you.
17. Third Party rights
These Terms constitute a contract between you and us. No other person shall have the right to enforce any of these Terms.
18. Governing law and jurisdiction
These Terms shall be governed by and construed in accordance with Australian law and the parties hereby agree to submit the exclusive jurisdiction of the Australian courts.