So that we can better focus on you, we keep most of our class sizes small and highly recommend that you pre-book online for all classes, particular for popular and peak time classes. Online pre-bookings open 7 days before the class and our cancellation policy (see below) has been designed to ensure that everyone has a chance to attend the classes they want to.
For pre-booked classes, we accept cancellations up to 12 hours prior to the beginning of the class. If you fail to attend, you will automatically be charged a $10 late cancellation fee.
Memberships payments are debited from your card fortnightly. The contract is for a minimum period of 8 fortnightly payments. After the minimum contract period ends, you will continue to be debited unless you contact us to cancel them. All adjustments, suspensions and cancellation requests must be emailed 7 days in advance. Please note, the minimum suspension period is 7 days. Email firstname.lastname@example.org to make any changes to your membership.
10 Class Passes, Day Passes and Casual Passes are valid for one year from the date of purchase, it is non-refundable and non-transferable. While we may extend the valid duration of your pass if you experience difficult circumstances, we are under no obligation to do so. Please email email@example.com